Q&A

How can we help you?

What methods of payment do you accept?

We use PayPal as our payment gateway. You will be redirected to PayPal to purchase your items upon check out... MORE

What is PayPal?

PayPal is a secure online payment method, which allows you to pay or get paid quickly... MORE

Why are some items out of stock?

We apologize as we are unable to accept orders for items that are not currently in stock... MORE

Why should I become a registered user?

Registering with us gives you the privileges to shop anywhere, anytime... MORE

How do I register?

Thank you for supporting and we are happy to have you as a member of ChillTee. If you are a new Customer to ChillTee, you will... MORE

How do I place my order online?

Simply click on the “Add to Cart” option in the products page to purchase an item of interest after browsing through our website... MORE

How do I make changes in my shopping cart?

If you would like to add an item, simply browse through our collections and select the item of your interest and select the “Add to Cart” option... MORE

Can I add items after I have placed an order?

We are unable to add additional items to your order that has been successfully processed... MORE

Can I change the shipping address after I have placed an order?

We are unable to change the shipping address to your order that has been successfully processed as we do not hold or save any of your sensitive information...MORE


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